Past Quality Core Sessions

Have a situation in which people care deeply about the outcome? Dealing with a nuanced issue without one clear solution? Design thinking could help.

Prepare to be surprised.

How can colleagues and leaders approach and resolve complex interpersonal problems? What successful methods can you use to negotiate organizational priorities, services, or project collaboration?

Join us to cultivate an open, learning-centered mindset. This foundation enables you to ask effective questions and build stronger connections with colleagues.

Have you ever tried to engage a group around a new idea or direction, ask for support to try something new, or get someone excited to follow your lead?

Participate in this free, highly interactive workshop to learn how to facilitate meetings and groups to engage everyone for better results.

Sam Bacharach, the McKelvey-Grant Professor at Cornell University and a respected trainer in higher education, will disc

Working in groups, teams, and committees is inevitable. Why do some groups work better together than others?

Choose to participate in four of six available activities to learn innovative skills that you can immediately apply in your work.

Got a hard problem to solve? Come to this 90-minute session to learn and apply the essentials of the research-backed problem-solving process that saved GM $50,000 a week with a $1.50 solution.

When the winds of change blow, some people build walls and others build windmills. - Chinese Proverb

Organizations can't be successful if they don't manage their projects effectively.

What strategic projects are coming in 2018? Why are these projects included in the portfolio? How will they impact me or my department?

At the heart of innovation is the introduction of something new that adds value.

From day-to-day team huddles to large group meetings, the process through which you want to achieve an objective can be easily derailed.

Much of the writing and research in change theory is built upon corporate models that don't resonate or even work in higher education environments.

Over the next 5-15 years, the best research predicts that Smart Machines will automate tens of millions of service and professional jobs.

Attendees share highlights from the 2017 Network for Change & Continuous Innovation (NCCI) and National Association of College

The Project Management and Continuous Improvement team uses LEAN methodologies in UVA's School of Medicine (SOM) to problem solve and facilitate departmental process improvements.

Have you noticed how most people hate administering or participating in performance reviews?