Have a situation in which people care deeply about the outcome? Dealing with a nuanced issue without one clear solution? Design thinking could help.
Design thinking provides a structure to determine stakeholder needs. With those needs identified, we can deliver solutions that will wow those impacted by the outcome. It also ensures that organizational needs get met. Participate in this workshop to learn how design thinking works and to better understand the power of empathy. You'll leave with ideas you can apply in your area and know about ways to learn more.
About the Presenter: After a career teaching broadcasting, film, and journalism, Randy Salzman began promoting design thinking upon confirmation that bureaucratic demands minimize creative problem-solving and innovation. Adapting Darden B-Schools' design-thinking process, in part because it is the only DT methodology based in the actual experiences of mid- and upper-level organizational managers, he's been teaching and writing about design for five years. Randy is the co-author of Design Thinking for the Greater Good and the forthcoming The Innovator's Journey.