Cultivating a Culture of Quality - December 2020
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EVENTS AND LEARNING OPPORTUNITIES
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Embrace Tension to Build a Stronger Team
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Presenters: Mary Brackett, OE Senior Associate and Michael Latsko, HR Senior Director for Strategic Initiatives
When: December 10, 2020, 1 p.m. - 2 p.m.
Location: Zoom (Access information will be provided to registrants prior to the event)
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Do you routinely encounter high tension in your department? Do you wonder if there might be a more effective way to navigate diverse perspectives on your team? You’re in for some good news! Tension is inevitable and can be used as a tool to drive innovation.
Find out how to embrace tension as a learning opportunity to take ideas and teams to a better place.
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Facilitator: Reid Thompson, OE Associate
When: January 19, 2021, 10:30 a.m. – 12:00 p.m.
Location: Zoom (Access information will be provided to registrants prior to the event)
Want to learn how to use Zoom technology for more engaging meetings and better outcomes? The session’s agenda will be set by participants, and you will have opportunities to “try out” your new skills. Learn tricks and tips from your colleagues across Grounds. You will be able to practice Zoom features such as:
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- Creating and managing breakout rooms
- Sharing your screen
- Drawing and annotating
- Polls
- And more
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This is your chance to learn by doing and Zoom on!
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Center for Teaching Excellence/OE Partnership
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UVA’s Center for Teaching Excellence and OE have collaborated over the past year to facilitate curriculum redesign work with the Department of Religious Studies, Urban and Environmental Planning, Department of Drama, and the Environmental Thought and Practice program.
Recently, the CTE’s Elizabeth Dickens and OE’s Mary Brackett presented on this work at the annual Professional and Organizational Development (POD) Network Conference. The presentation, “A Change Process Model for Curriculum Redesign,” focused on using a design and change model to help academic departments facilitate the highly collaborative and complex process of curriculum redesign. The model addresses both curriculum content and the people involved in the redesign. Dickens and Brackett shared tools and templates that support faculty committee work.
The POD Network is North America’s largest educational development community, supporting the work and professional development of more than 1,400 members representing every US state and more than 30 countries. Over 800 attendees participated in this year’s virtual conference.
UVA’s Center for Teaching Excellence provides grants and support to departments that are considering significant curriculum design or redesign. Proposals are currently being accepted through February 8, 2021. For more information, please visit the Curriculum Redesign site.
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EXCELLENCE IN ACTION: METHODS AND TOOLS FOR
INNOVATION, IMPROVEMENT AND COLLABORATION
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University Library Appreciations
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The Senior Leadership Team at the University Library has adopted a practice of allowing a few minutes for members to share appreciation at the beginning of each meeting. We started this practice after we modelled it in a workshop that was facilitated by Organizational Excellence. It began by being appreciative of each other, but now it can be for anyone in the Library and beyond. The practice is spreading—we call for appreciation in chat before we begin our all staff meetings and other groups in the Library have picked it up. Even outside of those more structured times, it has become more common to hear folks say, “I appreciate that you ______”, filling in the blank with something specific.
Shared by Carla Lee, Deputy Librarian
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The Library’s practice is a variation of a Liberating Structure called Positive Gossip. In pairs, there are three rounds with progressive prompts: 1) share something positive about any other person in the group based on recent behavior or contribution, 2) share something positive about a person who has guided or supported you, 3) share something positive about the person you are paired with. You might also try other riffs like share something positive about a person based on recent behavior or contribution in the unit of the person with whom you are paired. This practice fosters a climate of personal appreciation.
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RESOURCES
Priya Parker, UVA alumna, will give “fireside chat” about meaningful gatherings at the Charlottesville Regional Chamber of Commerce annual celebration. Parker is the acclaimed author of The Art of Gathering: How We Meet and Why it Matters and the host of the New York Times podcast Together Apart.
Cognitive diversity makes groups smarter. This article offers insights into how to have effective discourse and promote idea meritocracy. How to Debate Ideas Productively at Work
“Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive – and autonomy can be the antidote” - Tom Kelly, General Manager of IDEO
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