Organizational Excellence

Engage. Simplify. Enable the Mission

Ufirst: Human Resource Solutions for You

Ufirst: HR Solutions for You

Lead Partner: Human Resources

Ufirst is a multi-year HR transformation project that will deliver high-quality, customer-centric services. The Academic Division, the Health System, and the College at Wise are joining forces to re-imagine HR at the University of Virginia.

The Ufirst project mission: to deliver a high level of coordinated services including user-friendly technology, outstanding reporting & analytics, excellent customer service, and an exceptional employment experience across Grounds.

Ufirst will create efficient and effective HR processes with the help of a new HR information system. Expected implementation is FY 2018 with various incremental improvements to HR processes, policies, and systems along the way.


Ufirst will create a consistent and exceptional work experience for every colleague.
Improvements include:
  • HR processes & procedures: Streamlined, electronic processes that save time and energy
  • Organizational structure: A centralized division for all HR professionals
  • Service delivery: High quality and consistent services delivered to all customers
  • HR technology: State of the art HR technology that will change the way we do HR work
ufirst timeline


Sean Jackson serves as the project executive director.

Executive sponsors include:

  • Pat Hogan - Executive Vice President and Chief Operating Officer
  • Dr. Richard Shannon - Executive Vice President for Health Affairs
  • Dr. Tom Katsouleas - Executive Vice President and Provost

Strategic operations committee members include:

  • Chair: Kelley Stuck, Vice President and Chief Human Resources Officer
  • Sarah Collie - Associate Vice President of Organizational Excellence
  • Virginia Evans - Chief Information Officer, Academic Division
  • Bradley Haws - Chief Executive Officer, University Physicians Group
  • Kathy Peck - Chief Operating Officer, School of Medicine
  • Dr. Allan Stam - Dean, Frank Batten School of Leadership
  • Pam Sutton-Wallace - Chief Executive Officer, Health System
  • Anda Webb - Vice Provost for Administration and Chief of Staff

Learn more about the Ufist team


Project Type: 
Current Sponsored Project
Human Resources