Organizational Excellence

Engage. Simplify. Enable the Mission

Facilitation

 

Breakout sessions

FACILITATION

These are the "process" skills used to guide groups so that all the people involved may contribute to a successful outcome.  The key steps in the facilitation process are to design and plan the event, guide and direct discussion, and record actions, outcomes, and questions.

 

 

FRAMEWORKS AND TOOLS

Anecdote Circles - uses storytelling as a tool for learning, change, and evaluation.

Appreciative Inquiry (AI) - is an approach to organizational change that assumes every organization has something that works right. AI begins by identifying what is positive and connecting to it in ways that heighten energy and vision for change.  The UVA Center for Appreciative Practice offers a number of tools.

Conversation Cafés - open, hosted conversations in cafés as well as conferences and classrooms—anywhere people gather to make sense of our world.  The World Cafe - World Café is a powerful social technology for engaging people in conversations that matter

DeBono's Six Thinking Hats - separate thinking into six clear functions and roles.

Golden Circle  - shows how to inspire action instead of manipulating people to act.

Journey of Facilitation and Collaboration - a model of facilitation with four dynamic elements.  Includes a self-assessment tool.

Liberating Structures - provides techniques and tools specifically designed to creatively engage people in shaping the future.

Mindmapping - a graphic technique to increase thinking power and creativity.

Mindtools offers a number of facilitation tools and templates.

ORID - a framework (Objective / Reflective / Interpretive / Decisional) that enables focused conversation in order to reach some point of agreement or clarify differences.  Example questions.

 

PROFESSIONAL ORGANIZATIONS

International Association of Facilitators (IAF) - professional body for facilitators

The Institute of Cultural Affairs in the USA - professional body to empower cultural dimensions of the social process

The World Cafe - World Café is a powerful social technology for engaging people in conversations that matter