Organizational Excellence

Engage. Simplify. Enable the Mission



Lead Partner - Procurement and Supplier Diversity Services
The online Expense Management System, Chrome River, replaces the paper-intensive process of expense reimbursement and travel and expenditure card reconciliation.
The system automates processes to reduce errors and effort and speed up the reimbursement process.


The project aims to deliver streamlined and consistent processes for expense management through the implementation of Chrome River software. The results include more accurate data categorization, ease of use, enhanced compliance with export controls, increased reporting capabilities, and integration of travel bookings with expense management. 

Advantages or the new system are:

  • Tracking: Users can see report progress within the approval process; users and approvers receive email notifications when action is required.
  • Error Reduction: Errors are reduced by the system's uniform enforcement of UVA policy as the expense report is entered, and requirement of proper justification before the report proceeds.
  • Paper Reduction: The new system supports UVA’s commitment to sustainability by reducing paper files.
  • Ease: The online system is accessible from any device. Receipts and other expense documentation can be uploaded immediately from wherever the expense is incurred.


Expense Timeline


November 2016 - April 2017: Training for subject matter experts (Ambassadors) and end users

April 17, 2017: Go-live date for Chrome River


Dolores Hildebrand - Assistant Director

Learn more about ExpenseUVA.

Project Type: 
Completed Sponsored Project