Organizational Excellence

Engage. Simplify. Enable the Mission

Change Management

Change management is the structured approach to proactively manage the impacts of change both at an individual and institutional level. It incorporates strategies that help individuals and the organization make successful transitions and result in the adoption of change for desired outcomes. It's most effective when all objectives - institutional, technical, and human - are fully implemented and embedded in the institution.


UVA Change Management Framework

This framework provides guidance to people who are leading, sponsoring, and/or implementing change and reflects the common elements of various change models.
Change Management Framework


Communicate & Engage

Prepare Individuals & Organization

Embed in Culture



ADKAR - This acronym represents the five milestones an individual must achieve for change to be successful: awareness, desire, knowledge, ability, reinforcement. It's part of the PROSCI framework for change management.

Accelerating Implementation Management (AIM) - This practical, repeatable change management framework ensures business-critical projects are implemented to achieve the maximum benefit in the shortest amount of time.

Accelerate's 8 Step Process - This updated model from Dr. Kotter explains five core principles underlying the new network system, the eight accelerators that drive it, and how leaders must create urgency in others.



Bacharach Leadership Group - Focuses on how to take a vision or strategy from initiation to implementation, and focuses on the pragmatic, nuts-and-bolts skills of getting things done.
Kotter International - Resources in support of the Accelerate's 8 Step Process for change
The Barrett Values Center - Values, culture, and change management
The Change Management Institute - Professional body for change management professionals
Association of Change Management Professionals - Nonprofit, professional association dedicated to advancing the discipline of change management. 
NCCI Change Management Comunity of Practice - Exchange ideas, lessons learned, best practices, and advice about change management.  
Join the UVA Change Management Community of Practice, a group dedicated to the practical application of change management at UVA.