Choosing Everyday Courage: Speaking Up and Standing Out Competently at Work
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In this session, we’ll talk about how to be competently courageous – that is, how to create positive change at work without putting oneself at undue risk. Competent courage isn’t rooted primarily in something innate that people either do or don’t have or can or can’t do. It reflects attitudes and behaviors that can be learned and cultivated; a commitment to learning and using specific communication tools and strategies rather than waiting for someone else to make things better.
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Through brief role plays of several scenarios, we’ll learn and practice a set of powerful tools for standing up and speaking out effectively – whether that be to advocate for an improvement idea or something new, or to defend and protect core values and the people around us from harm. We’ll conclude with specific suggestions for next steps – how to choose and commit to starting to do, or be more effective doing, those things you believe are important to employee well-being and organizational functioning.
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Presenter: Jim Detert, Professor of Business Administration, Darden School of Business
When: March 28, 2023, 1:30 p.m. to 3:00 p.m.
Details: Newcomb Hall, Commonwealth Room (In-Person)
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Clinician's Eye: Using Visual Art to Sharpen Your Observational, Communication, and Collaborative Skills
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An interactive workshop that aims to refine the observational and communication skills of participants through training in visual analysis.
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Originally developed for medical school students to improve their diagnostic abilities, the workshop has now been expanded to help diverse groups across the university, including business, law, and design. The workshop helps as both a way to enhance observation skills and to improve communication and collaboration. Critical skills for planning, improvement, and change will be demonstrated.
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The session includes:
- small-group exercises designed to strengthen comfort with uncertainty
- exercises in attention, description, and interpretation cultivate and deepen participants’ visual literacy, pattern recognition, verbal and listening facilities, tolerance for ambiguity/uncertainty, and cultural awareness
- improving visual acumen, communication, and collaboration
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Presenter: Jordan Love, Academic Curator and Co-interim Director, Fralin Museum of Art
When: April 26, 2023, 3:00 p.m. to 4:15 p.m.
Details: Fralin Museum of Art (In-Person)
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A Tale of Two Teams - Effective Collaboration in the Library
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Earlier this spring, OE spent an afternoon with the Library Scholarly Resources and Content Strategy (SRCS) and Research Learning Services (RLS) leaders focused on effective cross-team collaboration tools.
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Some of the collaboration tools included: Recognizing Source of Conflict, Decision Making Roles, DiBono’s Six Hats, and Operating Principles.
The group also identified enablers and barriers to collaboration and developed ideas for increasing effective cross-team collaboration. Finally, the team leaders had a chance to draft collaboration checklists they could put into practice.
This was the first time leaders from both teams had spent time co-creating solutions for more effective collaboration. After the retreat, participants shared that they appreciated the opportunity to meet in person to learn and discuss shared challenges and opportunities.
To learn more about any of the collaboration tools, or engage in similar work with your group, contact orgex@virginia.edu.
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Exploring ChatGPT: Organizational Excellence meets Artificial Intelligence
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OE explored some of the numerous capabilities and applications of ChatGPT, an AI-powered chatbot. ChatGPT serves as a powerful natural language processing tool, reliably generating fluid, human-like responses to users’ written prompts. ChatGPT is primarily capable of translating languages, summarizing text, creating text-based content, responding to factual inquiries, and engaging in open-ended conversations, but its total catalog of capabilities is even more far-reaching, making it a formidable tool for a broad range of applications.
OE explored possible use cases of ChatGPT, finding that ChatGPT may be particularly useful for text summarization, rudimentary data analysis, and project brainstorming. For example, ChatGPT can create executive overviews, analyze and categorize text-based data, and provide project recommendations.
As an AI chatbot, ChatGPT possesses certain limitations and OE considers it a supplemental tool, not a replacement for human analysis and sense-making. Since ChatGPT is constantly learning from new data and evolving, its capabilities will continue to increase.
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Celebrity Interview: A Liberating Structure
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A fun and easy approach that enables groups (large and small) to connect with leaders or experts and interview them – a celebrity interview.
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This exercise gives groups of people a chance to better understand the nuances of how that leader or expert approaches decisions or challenges in any number of scenarios. Think about it: how you will glean different information between a standard presentation versus one in which you and your teammates develop the questions to which you need (or want) answers. In the latter example, you are able to ask questions directly to the person who can best answer those questions. It is a highly effective tool and, in many ways, reveals the broad range of dynamics at play (ethics, emotions, rationality, etc.).
How to conduct a celebrity interview?
- Invite the leader or expert to join in, and let them know you’ll be asking them a series of questions (like a press conference). Reassure them that the goal is to learn from their experience and better understand what they need and envision for the team or organization.
- Gather the right group of people (the audience) together to build a question list. Be objective, fair, and purpose focused.
- When it is time for the interview, put all the questions in a bowl and have them drawn at random, one-by-one, for the interviewee to answer. Be thoughtful with follow-up questions and use the responses to catalyze planning, decision making, and cohesive action.
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RESOURCES
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