Organizational Excellence

Engage. Simplify. Enable the Mission

Program Overview

OE Areas of Work


Organizational Excellence (OE) is a pan-institutional quality and improvement program designed to support and enable institutional goals and priorities. The comprehensive program is comprised of:

1. A portfolio of pan-institutional Initiatives
2. Quality Communities that:
          - develop individual skills and knowledge
          - promote sharing of best practices
          - facilitate organizational change readiness
3. Consulting Services for school and unit-led initiatives
4.  Project Alliance to coordinate work and identify opportunities for collaboration.


Established in the summer of 2013, Organizational Excellence is a priority in the University's current Strategic Plan. It is Strategy 14 under Pillar 5: Steward the University's Resources to Promote Academic Excellence and Affordable Access.

OE Strategy Map


To enhance organizational capacity across academic and administrative service areas, and thereby advance excellence in our core missions of education, research and scholarship, and facilitate the realization of strategic priorities.

Guiding Principles

  • Academic and administrative collaboration
  • Data-driven and results-oriented
  • Stewardship of resources
  • Strategic, long-term impact

The program will seek opportunities to enhance the University's stewardship of all its resources — from financial to facilities to technological to human resources — and align its processes, technology and people to support institutional priorities. See the program's Projects & Initiatives.

The Organizational Excellence portfolio is governed by a Leadership Council of faculty, administrators, and staff chaired by Robert Pianta, dean of the Curry School of Education. Executive Sponsors are Executive Vice President and Chief Operating Officer Pat Hogan, Tom Katsouleas, Executive Vice President and Provost, and Colette Sheehy, Senior Vice President for Management and Budget. See the program's Organization.

Organizational Excellence builds upon the University's continuous improvement program, Process Simplification, established in 1994. With the inception of Organizational Excellence, the work of Process Simplification was subsumed into Organizational Excellence. Read more about the History of Process Simplification.


OE Slideshow

Learn more about Organizational Excellence.