Do you have a few tricks you use to get employees to pay attention during training? Like asking questions? (I just gave away one of mine.) These “tricks” work because they increase motivation to learn. I’ll review a simple structure you can use when designing training to make sure your training hits home. We’ll talk about issues you have with learner motivation, and we’ll apply this structure to your scenario. We all value high quality (This is ASQ, right?). Let’s consider how our training reflects our quality values and resonates with our audience.