Kathy is recognized for delivering high-quality service and passion-driven work above and beyond her job responsibilities. Kathy identified a need and took action to address it. Specifically, she creates wonderful posters and advertisements for events at the French House. Kathy's nominator acknowledged that no one asked her to make these posters--it is just that she is incredibly passionate about increasing the visibility of events and supporting the mission of the French House. As a result, Kathy's efforts have contributed to a more engaging hallway atmosphere, helped increase attendance at fall events, and thus, enhanced the student educational experience.